Refund Policy

Last Updated: 21 May 2026

At Serpovix, we aim to deliver high-quality digital marketing services tailored to each client’s needs. This Refund Policy explains the conditions under which refunds may or may not be issued.

Service-Based Nature

All our services, including SEO, content writing, and digital marketing, are service-based and involve time, strategy, and resources. Once a project has started, work and resources are allocated immediately.

No Guaranteed Results

SEO and digital marketing results depend on multiple external factors such as search engine algorithms, competition, and market conditions. Because of this, we do not guarantee specific rankings or outcomes.

Refund Eligibility

Refunds are only considered in special cases where no work has been initiated. If a project has already started, partial or full refunds will not be issued.

Cancellation Policy

Clients may request to cancel a service before work begins. Once the project is in progress, cancellation does not guarantee a refund.

Processing Refunds

If a refund is approved, it will be processed within a reasonable time frame using the original payment method.

Contact Us

For any refund-related questions, please contact us at support@serpovix.com.